We wish that our suppliers would do the same! However this is something we would like to for our customers.
Would you prefer an email or a discontinued item list within the platinum menu, when you login?
This is currently restricted due to the complexities surrounding occasions when other items in the basket that may be in stock and how we ship the order.
We are currently redeveloping the whole checkout system; which will be rolled out over the next few months.
A feature of this will be the ability to combine or split pre-order and instock items in the basket. Splitting the order, ie shipping the in stock products first, followed by the pre-ordered items, when they come into stock may incur a second delivery charge for foreign orders. Whereas combining the order would allow for a single delivery charge but would mean us holding the in stock items until the pre-ordered items come into stock.
Yes this is something that we need to offer to help our platinum customers, the first stage would be to notlfy customers when a product is out of stock, Then we will look into the low stock notifications, However we do have concerns that if a key product goes into low stock and an alert is sent someone may purchase all of the stock to prevent sales going to a rival retailer.
Just a thought but -what about a 'my favourites' facility - it would be easier to find them later1 vote
My favourites, Its something that we will look into and see how beneficial it would be . Platinum customers generally purchase the same products so over time the “My previously purchased” becomes a great tool.
- Don't see your idea?